FAQ
What is included in the package price (e.g., accommodation, meals, guides)?
The package includes everything—accommodation, guides, meals, entrance tickets, and more. However, the flight ticket and health insurance are not included.
What is the group size for each trip?
The recommended group size is 5 people, but the maximum limit is 7 to ensure an authentic LIVE experience.
Is this experience suitable for families, solo travelers, or couples?
Yes! Our expeditions are designed for everyone. However, since you'll be exploring the jungle, we recommend that children be at least 7 years old.
Are the trips physically demanding, and what level of fitness is required?
Yes, our expeditions can be physically demanding. We offer three different levels of difficulty:
Level 1 – Basic, suitable for everyone.
Level 2 – More adventurous, requiring moderate fitness.
Level 3 – A true challenge for those seeking an intense jungle adventure.
What should I pack for the jungle experience?
You can find the complete packing list on our website.
Is travel insurance required or recommended for this trip?
Yes, we highly recommend purchasing health insurance before traveling to the Amazon.
How safe is it to explore the Amazon jungle?
Your safety is our top priority. Our guides are highly trained professionals who work closely with local communities to ensure a safe and authentic experience.
How do I book a trip with Kuryñamby?
Booking your expedition is simple—visit our website, choose an available date, and complete the online reservation. You can also contact us directly for assistance or custom requests.
What is the cancellation or refund policy?
We understand that plans can change. Cancellations made 30 days or more before departure qualify for a 50% refund. Cancellations within 29 days of the trip are non-refundable. However, you may reschedule your expedition for a future date.
Do you offer transportation to and from the starting point in Tena?
Yes, transportation from the airport to the starting point in Tena is included.
Are meals included, and can dietary restrictions be accommodated?
Yes, all meals during the expedition are included. We accommodate vegetarian, vegan, gluten-free, and other dietary restrictions—just let us know in advance!
Do I need any special permits or vaccinations before visiting the Amazon jungle?
No special permits are required, but we recommend consulting your doctor about vaccinations such as yellow fever, typhoid, and malaria prevention before traveling.
What kind of currency is accepted, and are there ATMs nearby?
Ecuador uses the US dollar ($USD), and ATMs are available in Tena. However, once in the jungle, access to cash is limited, so we recommend withdrawing before departure.
Do you offer custom or private tours?
Yes! We can tailor a private expedition to fit your preferences, whether you want a different itinerary, additional activities, or a specific group dynamic. Contact us for a personalized adventure.
Are the guides experienced and trained in first aid or emergency situations?
Yes, all our guides are highly experienced and trained in first aid, jungle survival, and emergency response to ensure your safety throughout the expedition.
What measures are taken to ensure the safety of participants during the trip?
We conduct safety briefings, provide high-quality gear, and have a structured itinerary designed to minimize risks. Our team is trained in emergency protocols and stays in contact with local support networks.
Is the water safe to drink, or are bottled water and purification methods provided?
We provide purified drinking water throughout the expedition. In remote areas, we use water filtration and purification tablets to ensure safety.
What should I do if I encounter wildlife during the tour?
Our guides will instruct you on proper behavior around wildlife to ensure both your safety and that of the animals. The key rule is observe, don’t engage—most wildlife avoids human interaction unless provoked.
Are there any medical facilities nearby in case of emergencies?
Yes, we have emergency evacuation plans in place. While we travel through remote areas, the nearest medical facilities in Tena are accessible within a few hours, and we carry first aid kits at all times.
What kind of insects or wildlife should I prepare for, and how can I protect myself?
Expect to encounter mosquitoes, ants, spiders, and possibly snakes. Wearing long sleeves, insect repellent, and protective footwear will help minimize risks. Our guides are trained to handle encounters safely.
Are there specific health risks associated with the Amazon jungle, like malaria or yellow fever?
Mosquito-borne illnesses like malaria and yellow fever exist in some areas, so vaccinations and preventative medication may be recommended. Consult your doctor before traveling.
How do you handle bad weather or unforeseen circumstances during the trip?
The Amazon’s weather is unpredictable, but we have alternative routes and activities planned for heavy rain or unexpected challenges. Safety is our priority, and adjustments will be made as needed to ensure the best experience.